Lene Søby er en af administratorerne i det uofficielle MyHeritage forum på facebook hvor alle nuværende eller kommende brugere er velkomne. Der hjælper hun og andre gode kræfter på frivillig basis med alle former for spørgsmål i anvendelse af MyHeritage-programmerne. Lene er derudover en erfaren slægtsforsker, og hjælper med at gøre slægtsforskning mere tilgængelig ved at være en del af de mange indtastninger, som rigsarkivet har gjort søgbare
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